Short Course on Services – What You Should Know

Exemplary Review Sites

Most internet sites keep explaining to potential businesses on the need to have online reviews for their work. There are several review websites that include B2B companies, B2C companies and those that display individual values.

Amazon customer review site tops the list of internet review sites. This helps in eliminating misrepresentation reviews and fake ones. Firms whose products are listed also have space to respond to the reviews. The first company to start such operations was the Amazon customer review internet site.

Starting in 1995, the site remains the most essential to clients to date. The information provided by the site shapes the buying decisions of most reviewers and consumers. Consumers are used to reviewing products on Amazon even they bought it elsewhere provided it is sold on Amazon.

Amazon stocks all the products except gasoline and pharmaceutical products. Therefore, other interested buyers review the products on Amazon before making a decision on purchasing.

The differentiating factor between two products i.e. one bought and the other left lies in two things namely the shining gold stars and reviews by those who have used the product before. Amazon has a five start rating-grade for customers to allocate. Analysis and evaluation follows suit where the ratings are converted into percentages. Based on stars given to the products, the website arranges the reviews as most helpful reviews and most recent reviews.

Immediately after the Amazon customer review we have the Angie’s list. It takes care of service business in the US. It is a higher-end site for review. To access the website, consumers must pay what the company asks for. There is a subscription fee for members. However; the services are worth the fee.

The site allows reviewers to rate their products on scale ranging from A to F. Reviews are excellent and well explained. Raving and ranting reviews available in other free review sites are not found on Angie’s list. Anonymous writings are not posted. Fake opinions and misrepresented views are kept of due to address and name attachments. It is a two-end forum as firms are allowed to respond to reviews about their products.

Not far from Angie’s list and Amazon customer reviews is Choice. The review is based in Australia. Community members fund these site. Expect independent reviews from Choice as the review website carries out its tests and evaluation on the said products and services. Majorly, testing of services and products is done by the review site. Listing buying guides and developing product comparison are other services offered by the Choice. Consumers can also rate the products.

Trustpilot is another site. Trustpilot continues to grow since it was established. It is a community driven reviewer’s site in Denmark. Today, the site boasts its presence in 65 nations outside Europe and the whole of Europe. The US is one of the countries where consumers enjoy these services. The reviews are third-party certified as the customer writes both seller and product reviews.

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